Terms of service

Terms of Service – ScentsAir

Welcome to ScentsAir. By accessing or using our website (scentsair.com), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Conditions

By using our website, you confirm that:

You are at least 18 years old or using the site under supervision
You agree not to use our products or services for any illegal or unauthorized purpose
You will not violate any applicable laws while using our services

We reserve the right to refuse service to anyone at any time.

2. Products & Pricing

All products listed on ScentsAir are subject to availability
We reserve the right to modify or discontinue products at any time without notice
Prices are subject to change without prior notice
We make every effort to display product details accurately, but slight variations may occur

3. Orders & Payments

By placing an order, you agree that all information provided is accurate and complete
We reserve the right to cancel or refuse any order at our discretion
Payments must be completed before order processing (except Cash on Delivery, if available)

4. Shipping & Delivery

Orders are delivered within 4–5 business days across Pakistan
Delivery times may vary due to external factors (courier delays, weather, etc.)
ScentsAir is not responsible for delays caused by third-party courier services

5. Returns & Refunds

Returns are accepted within 14 days of delivery (subject to our Return Policy)
Refunds are processed after inspection of returned items
Shipping charges are non-refundable unless the product is defective

6. Intellectual Property

All content on this website — including logos, images, text, and designs — is the property of ScentsAir and may not be used, copied, or reproduced without permission.

7. Limitation of Liability

ScentsAir shall not be held liable for:

Any indirect or incidental damages
Allergic reactions or misuse of products
Delays or issues caused by third-party services

Customers are advised to test perfumes on a small area before full use.

8. Privacy

Your personal information is handled according to our Privacy Policy. We ensure your data is protected and used only for order processing and communication.